Policy

Shipping Policy

Last updated: 19 October 2026

We don't hold ground stock. Your coffee doesn't exist as powder until you order it. Here's what happens next.

Dispatch

We grind and pack your coffee after your order is placed, and ship it within 7 days of payment.

Where we deliver

Pan-India, to any pincode our courier partners serve. If yours isn't serviceable, we'll tell you and refund you in full.

Delivery time

After dispatch, delivery usually takes [2–7 working days], depending on your location.

Shipping charges

[Free shipping on all orders / ₹X per order]. Any charge is shown before you pay.

Tracking

When your order ships, we send a tracking link by [email / SMS / WhatsApp].

Standing Order

Box 1 ships within 7 days of payment. Each following box ships about [30 days] after the one before it.

Address problems

Please check your address and phone number at checkout. If a parcel comes back because the address was wrong or nobody could receive it, we'll reship once you pay the [extra shipping charge].

Damaged in transit

See our Refund & Cancellation Policy.